Goal 4 - SisterWeb expands and strengthens its operational effectiveness and organizational sustainability

This Scorecard represents the strategic framework for the fourth goal of SisterWeb's Strategic Plan - SisterWeb expands and strengthens its operational effectiveness and organizational sustainability. The framework starts by describing the goal and then outlines the strategies to achieve the goal. It then describes the performance measures SisterWeb is monitoring to understand the impact generated from a strategy.

SisterWeb Goal

Goal 4

Strategies Contributing to Goal and Their Performance Measures

Goal 4

Strategy 4A - Increase SW’s capacity/ability to support more Black, Native Hawaiian and Pacific Islander, and Latina/o/x pregnant people

Goal 4

REPLACE WITH NEW SCORECARD FEED - # of SisterWeb doulas (Total)

Q1 2023

Goal 4

# of SisterWeb doulas (Total)

Goal 4

REPLACE WITH NEW SCORECARD FEED - # of SisterWeb KBC doulas

Q1 2023

Goal 4

# of SisterWeb KBC doulas

Goal 4

REPLACE WITH NEW SCORECARD FEED - # of SisterWeb Semilla Sagrada Doulas

Q1 2023

Goal 4

# of SisterWeb Semilla Sagrada Doulas

Goal 4

# of doulas who work full time (40 hours per week)

HY2 2022

Goal 4

REPLACE WITH NEW SCORECARD FEED - # of months that each SW program is filled to capacity

Q1 2023

Goal 4

# of months that each SW program is filled to capacity

Goal 4

Strategy 4B - Develop and improve organizational systems, developing and documenting practices and policies, sharing SW’s organizational structure and decision-making process, supporting ongoing and multidirectional communication within SW staff

SisterWeb is still developing impact measurement tools for this strategy, PM not yet available

Goal 4

Strategy 4C - Identify SW staff who take the lead on strengthening strategic partnerships with specific community organizations and who are responsible for representing SW in prioritized coalitions/collaboratives

SisterWeb is still developing impact measurement tools for this strategy, PM not yet available

Goal 4

Strategy 4D - Strengthen SW staff connections and sense of belonging, addressing how structural and internalized racism and biases impact SW employees and the organization, and supporting a shared understanding of organizational goals and strategies

SisterWeb is still developing impact measurement tools for this strategy, PM not yet available

Goal 4

Strategy 4E - Increase staff satisfaction with focus on increasing staff retention

Goal 4

Average amount that SW doulas report that they feel that the organization attends to their emotional and physical wellbeing

Aug 2023

Goal 4

REPLACE WITH NEW SCORECARD FEED - Average amount that SW staff report that their voice is supported and heard at SW

May 2023

9.3

Goal 4

Average amount that SW staff report that their voice is supported and heard at SW

Goal 4

Strategy 4F - Use evaluation data and findings to make ongoing programming improvements and to demonstrate the results SW’s services have on clients, doulas, and the healthcare system

SisterWeb is still developing impact measurement tools for this strategy, PM not yet available

Goal 4

Strategy 4G - Diversify SW funding sources while ensuring services do not cost anything for low-income community members

SisterWeb is still developing impact measurement tools for this strategy, PM not yet available