universalCallback([{"Identifier":"#scorecardContainer_10001449","Action":"Replace","EnumAction":5,"Value":"<div class=\"sc-section\"> <div class=\"card mb-2\"> <div class=\"card-body\"> <div class=\"Program sc-row d-flex align-items-center mb-1\"> <div class=\"icon-column d-flex flex-nowrap align-items-center flex-shrink-0\"> <i class=\"fa fa-spinner fa-spin spin me-2\"></i> <i class=\"fa fa-plus-circle expand me-2\" tabindex=\"0\"></i><i class=\"fa fa-minus-circle contract me-2\" tabindex=\"0\"></i> <div class=\"sc-icon\" style=\"margin-left: 0\"> <span class=\"label\" style=\"background-color: #4c6ba9 \">P </span> </div> </div> <div class=\"sc-title sc-eqheight d-flex align-items-center\" style=\"font-size: x-large; font-weight: 500; vertical-align: middle;\"> <a href=\"/Container/Details/10001449\">Promote and coordinate mental health trainings and awareness</a> <i class=\"fas fa-file-alt btnViewNotes align-middle ms-1 me-2\" title=\"View Notes\" style=\"font-size: 16px; color: #777;\"></i> </div> <div class=\"values-column justify-content-end align-self-end ms-auto flex-grow-1 d-md-none d-sm-none d-none d-lg-inline-flex\"> <a tabindex=\"1\" class=\"header sc-time sc-val-column sc-val-column-header sc-fixed\" data-bs-container=\"body\" data-bs-toggle=\"popover\" data-bs-placement=\"bottom\" data-bs-trigger=\"focus\" data-bs-content=\"The Most Recent Period column displays the time period for the corresponding Current Actual Value, Current Target Value, Current Trend and Baseline % Change. If the time period shown is a quarter then you know that the corresponding columns are for quarterly data and the same goes for months or years.\"> <div class=\"sc-eqheight top\"> <span style=\"cursor: help\"> Most Recent Period </span> </div> </a> <a tabindex=\"3\" class=\"header sc-actual sc-val-column sc-val-column-header sc-fixed\" data-bs-container=\"body\" data-bs-toggle=\"popover\" data-bs-placement=\"bottom\" data-bs-trigger=\"focus\" data-bs-content=\"The Current Actual Value column displays the Actual Value for a measure for the time period denoted in the Most Recent Period column. If a color band exists for the Actual Value it will display as the background color.\"> <div class=\"sc-eqheight top\"> <span style=\"cursor: help\">Current Actual Value</span> </div> </a> <a tabindex=\"10\" class=\"header sc-current sc-val-column sc-val-column-header sc-fixed\" data-bs-container=\"body\" data-bs-toggle=\"popover\" data-bs-placement=\"bottom\" data-bs-trigger=\"focus\" data-bs-content=\"The Current Trend column displays the current trend of the Actual Values for a measure. A green arrow indicates a good direction and a red arrow indicates a bad direction. The coloring of these arrows is determined by the polarity of the measure. The number next to the arrow indicates how many periods this trend has been continuing for. If the measure is quarterly then a 2 would mean that for two quarters the trend has been going in that direction. If the measure is annually a 2 would mean that for two years the trend has been going in that direction.\"> <div class=\"sc-eqheight top\"> <span style=\"cursor: help\"> Current Trend </span> </div> </a> <a tabindex=\"11\" class=\"header sc-baseline sc-val-column sc-val-column-header sc-fixed\" data-bs-container=\"body\" data-bs-toggle=\"popover\" data-bs-placement=\"bottom\" data-bs-trigger=\"focus\" data-bs-content=\"The Baseline % Change column displays the % change of the actual value from the baseline period for the measure it is in line with. The baseline period is the first year that an actual value has been entered for if one has not been selected manually. Baseline % Change is defined by the following equation: [(Current Actual Value - First Entered Actual Value)/First Entered Actual Value]. A green arrow represents a good direction and a red arrow indicates a bad direction based on the measure&#39;s polarity.\"> <div class=\"sc-eqheight top\"> <span style=\"cursor: help\"> Baseline % Change </span> </div> </a> </div> </div> <div class=\"objectNotes\"> <div class=\"objectNoteButtons\"></div> <div class=\"objNoteData clearfix\"> <h6>What Is It?</h6> <p>Question, Persuade,&nbsp;Refer suicide prevention training (QPR) and Mental Health First Aid (MHFA) are existing programs in our community.&nbsp; These&nbsp;programs are&nbsp;supported by the Behavioral Health Alliance (formerly&nbsp;Substance Use Prevention Alliance)&nbsp;coalition.&nbsp; Training courses are led by the area's Managed Care Organization, Vaya Health.&nbsp;Coalition partners recommend continuing these programs and think that when combined with other actions in our community, they have&nbsp;a reasonable chance of making a difference to improve&nbsp;mental&nbsp;health care and outcomes in our community.&nbsp;&nbsp;</p> <p>The priority population/customers for QPR and MHFA training sessions are health care and human services&nbsp;professionals. In addition, these training programs are open to all interested individuals.&nbsp; The goal is to make a difference at the individual/interpersonal behavior&nbsp;level for staff and the clients they serve.&nbsp; The intent of this goal is&nbsp;to develop a community-wide workforce skilled at&nbsp;recognizing&nbsp;suicidal ideations and individuals affected by adverse outcomes, resulting in&nbsp;quick, appropriate services and care for at-risk populations they serve.&nbsp;</p> <p>Following each training, we plan to administer an anonymous survey&nbsp;asking three questions: 1) Has this training positively influenced your life or the lives of those you serve? 2) Do you recommend this training for co-workers or other agencies? 3) Please explain your answers (optional).&nbsp;&nbsp;</p> <p>Potential data limitations:</p> <ul> <li>Some participants attend&nbsp;multiple sessions, resulting in a duplicate count.&nbsp;</li> <li>Data may not be collected for some sessions.&nbsp;</li> <li>Some participants may not complete the optional evaluation.&nbsp; &nbsp; &nbsp;</li> <li>Percentage data is averaged.&nbsp;</li> </ul> <p>&nbsp;</p> <p style=\"text-align: center\">&nbsp;</p> <p style=\"text-align: center\"><img alt=\"Logo\" src=\"https://qprinstitute.com/assets/img/logo.svg\" style=\"height: 370px; width: 400px\"></p> </div> <div class=\"objNoteData clearfix\"> <h6>Progress in 2025</h6> <p>A Psychosis Simulation training was led in January 2026 by Vaya Health and hosted by Haywood County Health and Human Services Agency.&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>The \"Story Behind the Curve\" helps us understand the causes and forces at&nbsp;work that explain the impact&nbsp;of mental health trainings and awareness.&nbsp; Haywood County Health and Human Services and Vaya Health partner on this effort.&nbsp; Vaya Health is&nbsp;the primary training provider.&nbsp; They collaborate with Haywood County Health and Human Services&nbsp;to provide and promote mental health trainings.&nbsp; Resources such as staff time, meeting space, and training materials are part of this effort.&nbsp; This section includes input and direct quotes from the 2025 priority-setting meeting and 'Getting to Strategies' meeting.&nbsp;&nbsp;</p> <p>Customers include&nbsp;community service providers in Haywood County and their clients.&nbsp; Organizational customers have well-established programs and primarily serve underserved and at-risk and/or vulnerable populations in Haywood County.&nbsp;&nbsp;These organizations provide services such as early childhood education, substance use and mental health treatment, and counseling.&nbsp; Program&nbsp;goals are&nbsp;to increase awareness,&nbsp;skills, and comfort levels of&nbsp;mental health and other providers;&nbsp;assess and develop clinical and behavioral improvement plans for their&nbsp;clients; and to respond appropriately during mental health crises.&nbsp;Training up a skilled workforce by using evidence-based programs will improve skills and competency levels when&nbsp;working with clients facing mental health issues and help strengthen referral networks for quick and seamless access to care.&nbsp;&nbsp;</p> <p><strong>What's Helping What We Do?&nbsp;</strong><em>These are the positive forces at work with&nbsp;</em>our<em>&nbsp;</em>Mental Health training strategy&nbsp;<em>that influence how much we do or how well we do it.</em></p> <ul> <li>Buy-in from community partners, including willingness to promote and/or host programs.</li> <li>Skilled, professional facilitators from a trusted Managed Care Organization.</li> <li>Facilitators are trained to offer evidence-based programs</li> <li>Professionals interested in receiving training&nbsp;</li> <li>Scheduling programs that are relevant to participants' roles and needs</li> <li>Adequate training environment</li> </ul> <p><strong>What's Hurting What We Do?&nbsp;</strong><em>These are the negative forces at work in&nbsp;</em>our<em>&nbsp;</em>Mental Health training strategy&nbsp;<em>that influence how much we do or how well we do it.</em></p> <ul> <li>Limited recruitment or enrollment of participants</li> <li>Training sessions may not be able to accommodate all who&nbsp;want to attend.&nbsp;&nbsp;</li> <li>The training format, whether in-person, virtual, or hybrid, may affect interest and ability in attending.&nbsp; This may also impact a person's overall experience and willingness to recommend the training.&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Training staff cover a large service area.&nbsp;&nbsp;</li> <li>Training spaces are sometimes difficult to schedule.&nbsp;&nbsp;</li> <li>Surveys may not have 100% participation.&nbsp;&nbsp;If surveys are not sent in a timely manner, this may affect the completion rate.&nbsp;</li> </ul> <p dir=\"ltr\"><strong>What's Helping Customer Change?</strong>&nbsp;<em>These are the positive forces at work in our mental health training strategy that influence customer change.</em></p> <ul> <li>Buy-in from participants</li> <li>Many organizations prioritize continuing education&nbsp;</li> </ul> <p dir=\"ltr\"><strong><span>What's Hurting Customer Change?</span></strong><span>&nbsp;</span><em><span>These are the negative forces at work in our mental health training strategy&nbsp;that influence customer change.</span></em></p> <ul> <li><span>Limited&nbsp;capacity for attending additional trainings</span></li> <li><span>A person may not find the training relevant to their work and the clients they serve.&nbsp;&nbsp;</span></li> </ul> <p>&nbsp;</p> <p>The&nbsp;following&nbsp;actions have been identified by our Behavioral Health Alliance coalition (formerly called the Substance Use Prevention Alliance)&nbsp;and community members as ideas for what can work for our community to make a difference to our community's&nbsp;mental health.&nbsp;&nbsp;This section includes direct quotes and other&nbsp;input&nbsp;from the coalition's 'Getting to Strategies' session and&nbsp;the 2025 priority-setting session.&nbsp; &nbsp;&nbsp;</p> <p><strong>(A) Actions and Approaches Identified by Our Partners&nbsp;</strong><em>These are actions and approaches that our partners think can make a difference on mental health outcomes.&nbsp; &nbsp;&nbsp;</em></p> <ul> <li>Evidence-based strategies developed in a compassionate and culturally appropriate manner.&nbsp;&nbsp;</li> <li>Having a 'no wrong door' approach has proven to be effective in helping refer people to other needed services.&nbsp;&nbsp;</li> <li>Trauma-informed care embedded in services</li> <li>Highly trained, high quality and appropriately compensated services.&nbsp;&nbsp;</li> <li>Peer-driven support</li> <li>Regional support networks, showcasing a united fronts with groups sharing the same information, building public trust.&nbsp;</li> </ul> <p><strong>(B) What is Currently Working in Our Community</strong>&nbsp;<em>These are actions and approaches that are currently in place in our community to make a difference on mental health outcomes.&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;</em></p> <ul> <li>Compass/Core program available in middle school and afterschool program</li> <li>Educating providers about resources&nbsp;</li> <li>Available resources; some organizations offer grants for care.&nbsp;&nbsp;</li> <li>Crisis behavioral health care and short-term inpatient care</li> <li>988 awareness program</li> <li>Crisis Intervention Team</li> </ul> <p><strong>(C) Evidence-Based Strategies</strong>&nbsp;<em>These are actions and approaches that have been shown to make a difference on mental health outcomes.&nbsp;&nbsp;</em></p> <table border=\"1\" cellpadding=\"1\" cellspacing=\"1\"> <tbody> <tr> <td><strong>Name of Strategy Reviewed</strong></td> <td><strong>Level of Intervention</strong></td> </tr> <tr> <td><a href=\"https://qprinstitute.com/\" target=\"_blank\">Question, Persuade, Refer</a></td> <td>Community, Organizational</td> </tr> <tr> <td><a href=\"https://www.mentalhealthfirstaid.org/\" target=\"_blank\">Mental Health First Aid</a></td> <td>Community, Organizational</td> </tr> <tr> <td><a href=\"https://www.cdc.gov/aces/risk-factors/?CDC_AAref_Val=https://www.cdc.gov/violenceprevention/aces/riskprotectivefactors.html\">Risk and Protective Factors | Adverse Childhood Experiences (ACEs) | CDC</a></td> <td> <p>Community, Organizational, Societal</p> <p>&nbsp;</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>During the 2025 priority-setting meeting, participants shared that those most impacted&nbsp;are:</p> <ul> <li>School-aged children- high depression and anxiety rates&nbsp;</li> <li>Everyone</li> <li>People living in poverty</li> <li>Incarcerated individuals</li> <li>Health care workers&nbsp;</li> </ul> <p>&nbsp;</p> <p><strong>Process for Selecting Priority Strategies</strong></p> <p>Haywood County used a process planning tool referred to as&nbsp;the \"<a href=\"https://scorecard.clearimpact.com/Administration/File/GetS3FileIndex?fileID=129889\">Getting to Strategies: Process Plan</a>,\" designed&nbsp;to move from health priorities to Community Health Improvement Plan strategies. This tool assisted in guiding a discussion with the&nbsp;coalition participants. &nbsp;Participants and health education staff discussed current and potential strategies.&nbsp; While discussing and selecting strategies, it was important to consider feasibility, sustainability, level of impact.&nbsp; Seven questions were presented to&nbsp;meeting participants:</p> <ul> <li>Questions: <ul> <li>What are the quality-of-life conditions we want for the people who live in our community?</li> <li>How can we measure these conditions?</li> <li>What would these conditions look like if we could see them?</li> <li>How are we doing on the most important of these measures?</li> <li>Who are the partners who have a role to play in doing better?</li> <li>What works to do better?</li> <li>What do we propose to do?</li> </ul> </li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> </div> <div class=\"objNoteData clearfix\"> <h6>Progress in 2026</h6> <p>A Psychosis Simulation training was led in January 2026 by Vaya Health.&nbsp;&nbsp;&nbsp;&nbsp;</p> </div> </div> <div class=\"measuresContainer slider-level-2\"> <div class=\"PerfMeasure_100168188 PerfMeasure sc-row measure font-weight-normal d-flex align-items-center mb-1 \"> <div class=\"icon-column d-flex flex-nowrap align-items-center flex-shrink-0 ms-2\"> <i class=\"fa fa-spinner fa-spin spin me-2\"></i> <i class=\"fa fa-circle me-2 init-hidden\"></i> <i class=\"fa fa-plus-circle me-2 expand\" tabindex=\"0\"></i> <i class=\"fa fa-minus-circle me-2 contract\" tabindex=\"0\"></i> <div class=\"sc-icon ms-0\"> <span class=\"label\" style=\"background-color: #ca6d4d \"> PM </span> </div> </div> <div class=\"sc-eqheight sc-primaryTag sc-valign \"><div class=\"inlineTag\" title=\"Number\">How Much</div></div> <div class=\"sc-title sc-eqheight d-flex align-items-center\" style=\"font-size: large;\"> <a href=\"/Measure/Details/100168188\">Number of individuals participating in trainings</a> </div> <div class=\"values-column justify-content-end align-items-center flex-grow-1 d-md-none d-sm-none d-none d-lg-inline-flex\"> <div class=\"sc-time sc-val-column sc-fixed\"> <div class=\"sc-eqheight d-flex justify-content-center\"> 2026 </div> </div> <div class=\"sc-actual sc-val-column sc-fixed\"> <div class=\"sc-eqheight d-flex justify-content-center\"> #19 </div> </div> <div class=\"sc-current sc-val-column sc-fixed\"> <div class=\"sc-eqheight top\"> <i class=\"fas fa-arrow-down rotate-45-left red\"></i> <span class=\"sc-data-text\"> 1 </span> </div> </div> <div class=\"sc-baseline sc-val-column sc-fixed\"> <div class=\"sc-eqheight top\"> <span class=\"sc-data-text ta-right\"> -65% </span> <i class=\"fas fa-arrow-down rotate-45-left red\"></i> </div> </div> </div> </div> <div class=\"AdditionalData pb-3 slider-level-3 init-hidden w-100\" data-id=\"100168188\" data-valueid=\"104330246\" data-type=\"Measure\" data-files=\"[]\"> <div class=\"ContentLoading\" style=\"height: 50px;\"></div> </div> <div class=\"PerfMeasure_100168189 PerfMeasure sc-row measure font-weight-normal d-flex align-items-center mb-1 \"> <div class=\"icon-column d-flex flex-nowrap align-items-center flex-shrink-0 ms-2\"> <i class=\"fa fa-spinner fa-spin spin me-2\"></i> <i class=\"fa fa-circle me-2 init-hidden\"></i> <i class=\"fa fa-plus-circle me-2 expand\" tabindex=\"0\"></i> <i class=\"fa fa-minus-circle me-2 contract\" tabindex=\"0\"></i> <div class=\"sc-icon ms-0\"> <span class=\"label\" style=\"background-color: #ca6d4d \"> PM </span> </div> </div> <div class=\"sc-eqheight sc-primaryTag sc-valign \"><div class=\"inlineTag\" title=\"Better Off\">Better Off</div></div> <div class=\"sc-title sc-eqheight d-flex align-items-center\" style=\"font-size: large;\"> <a href=\"/Measure/Details/100168189\">Percent of individuals completing evaluation who indicate positive influence on their life, lives of clients they serve</a> </div> <div class=\"values-column justify-content-end align-items-center flex-grow-1 d-md-none d-sm-none d-none d-lg-inline-flex\"> <div class=\"sc-time sc-val-column sc-fixed\"> <div class=\"sc-eqheight d-flex justify-content-center\"> 2026 </div> </div> <div class=\"sc-actual sc-val-column sc-fixed\"> <div class=\"sc-eqheight d-flex justify-content-center\"> 100% </div> </div> <div class=\"sc-current sc-val-column sc-fixed\"> <div class=\"sc-eqheight top\"> <i class=\"fas fa-arrow-up rotate-45-right green\"></i> <span class=\"sc-data-text\"> 1 </span> </div> </div> <div class=\"sc-baseline sc-val-column sc-fixed\"> <div class=\"sc-eqheight top\"> <span class=\"sc-data-text ta-right\"> 0% </span> <i class=\"fas fa-arrow-right black\"></i> </div> </div> </div> </div> <div class=\"AdditionalData pb-3 slider-level-3 init-hidden w-100\" data-id=\"100168189\" data-valueid=\"104331216\" data-type=\"Measure\" data-files=\"[]\"> <div class=\"ContentLoading\" style=\"height: 50px;\"></div> </div> <div class=\"PerfMeasure_100168190 PerfMeasure sc-row measure font-weight-normal d-flex align-items-center mb-1 \"> <div class=\"icon-column d-flex flex-nowrap align-items-center flex-shrink-0 ms-2\"> <i class=\"fa fa-spinner fa-spin spin me-2\"></i> <i class=\"fa fa-circle me-2 init-hidden\"></i> <i class=\"fa fa-plus-circle me-2 expand\" tabindex=\"0\"></i> <i class=\"fa fa-minus-circle me-2 contract\" tabindex=\"0\"></i> <div class=\"sc-icon ms-0\"> <span class=\"label\" style=\"background-color: #ca6d4d \"> PM </span> </div> </div> <div class=\"sc-eqheight sc-primaryTag sc-valign \"><div class=\"inlineTag\" title=\"How Well\">How Well</div></div> <div class=\"sc-title sc-eqheight d-flex align-items-center\" style=\"font-size: large;\"> <a href=\"/Measure/Details/100168190\">Percent of individuals completing evaluation who recommend this training for co-workers and other agencies</a> </div> <div class=\"values-column justify-content-end align-items-center flex-grow-1 d-md-none d-sm-none d-none d-lg-inline-flex\"> <div class=\"sc-time sc-val-column sc-fixed\"> <div class=\"sc-eqheight d-flex justify-content-center\"> 2026 </div> </div> <div class=\"sc-actual sc-val-column sc-fixed\"> <div class=\"sc-eqheight d-flex justify-content-center\"> 100% </div> </div> <div class=\"sc-current sc-val-column sc-fixed\"> <div class=\"sc-eqheight top\"> <i class=\"fas fa-arrow-right black\"></i> <span class=\"sc-data-text\"> 1 </span> </div> </div> <div class=\"sc-baseline sc-val-column sc-fixed\"> <div class=\"sc-eqheight top\"> <span class=\"sc-data-text ta-right\"> 9% </span> <i class=\"fas fa-arrow-up rotate-45-right green\"></i> </div> </div> </div> </div> <div class=\"AdditionalData pb-3 slider-level-3 init-hidden w-100\" data-id=\"100168190\" data-valueid=\"104331218\" data-type=\"Measure\" data-files=\"[]\"> <div class=\"ContentLoading\" style=\"height: 50px;\"></div> </div> </div> </div> </div> </div>"},{"Identifier":null,"Action":"Eval","EnumAction":13,"Value":"scorecardNotes($('#scorecardContainer_10001449'));"}])